Terms of service

ORDERS

  • Orders can be entered directly from the site after registration, if difficulty or impediments of various kinds should be found it is possible to send them by e-mail to the box ordini@fattoriadellamandorla.it
  • For private customers there is no minimum order, for stores it is 250 euros i.v.a. excluded and for gases is 150 euros i.v.a. Excluded.
  • The prices shown on the site are .v.a. Included.
  • For gases and shops / retailers, the reference list is the one in Excel format downloadable from the site in its sections. In the event of any price disparities between the site and the list in Excel format, the latter will be valid as the prices shown in it are aligned with those indicated on the invoice issued through our management.

TRANSPORTATION FEE

  • Transport costs for delivery in Italy of goods packaged in bags and / or cartoons - only € 5.00 including VAT for any order amount. A 20% surcharge is scheduled for the islands. For shipments abroad a surcharge will be applied based on the destination country.
  • The goods travel at risk and danger of the client, although in Porto Franco.
  • The transport costs are free in the following cases:
    • Private: For orders over 69 euros I.V.A. inclusive
    • Gas: For orders over 150 euros I.V.A. excluded
    • Resellers / Shops: For orders over 250 euros I.V.A. excluded

Evasion and delivery times

  • Orders will be processed and worked as quickly as possible to ensure the best shopping experience, however it is good to consider a minimum of 7 working days to receive your order at home.
  • When the goods leave our warehouses we are not responsible for any delays due to the unattainability of some areas.
  • To request the tracking of your shipment, send an email indicating the order number to ordini@fattoriadellamandorla.it
  • Any delays in the evasion of orders are due to the momentary unavailability of the article, it will be necessary to wait for production or packaging.

Verification goods

  • The goods must be controlled in the presence of the courier at the time of discharge; In the case of missing or damaged hills you need to make a written reserve on the accompanying bubble. In the absence of the goods will not be replaced or no refund will be recognized.
  • Any irregularities found after delivery must be reported in writing, no more than 8 days from the date of receipt of the goods, as per law, also indicating the date and number of the tax document and accompanying everything with relative photographic material.

Missing products

  • The ordered and non-received goods must be reorganized. Failure to delivery depends on the momentary unavailability of the article.

Rendered

  • We do not accept returns of expired merchandise.
  • For goods returns with defects at the origin or received damaged, the repayment or replacement methods must be agreed with the assistance office.
  • All imperfections due to craftsmanship cannot be protested.

TERMS OF PAYMENT

  • No roundings and discounts are accepted if not previously authorized.
  • The payment of the supply must take place by bank transfer in advance.
  • The payment of subsequent supplies to the first must take place by bank transfer to delivery or by marking, this mode is at the discretion of quasani agricultural company at R.L.
  • In the event of late payments, banking costs and default interest rate will be charged to the buyer.
  • Customer orders will not be processed with an irregular accounting situation.
  • Bank transfers must be carried out at the Unicredit Bank - Iban - EN 72 n 02008 41331 000104883521.
  • The goods are owned by the quasani farm company in R.L. Until payment of the invoice.
  • For any dispute the Court of Bari is competent

 

By consenting to Fattoria della marla ARL SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

 

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

 

For any questions, please text HELP to the number you received the messages from. You can also contact us at https://lafattoriadellamandorla.myshopify.com/pages/contattacifor more information.

 

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

 

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

 

Your right to privacy is important to us. You can see our Privacy Policyhttps://lafattoriadellamandorla.myshopify.com/policies/privacy-policyto determine how we collect and use your personal information.